Guest Services is open 7 Days a Week from 9am until 5pm.  To speak to one of our representatives please call 413.339.6618 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Summer Hours - from June 18th through September 7th

Thursdays and Fridays - 10am to 5pm

Saturdays and Sundays - 9am to 5pm

Mondays - 10am to 5pm

Monday, September 7th - 9am to 5pm - Labor Day

Fall Hours - from September 11th through October 12th

Fridays - 10am to 5pm

Saturdays and Sundays - 9am to 5pm

Mondays - 10am to 5pm

Monday, October 12th - 9am to 5pm - Indigenous Peoples' Day

Late Fall Hours - from October 16th through October 31st

Fridays - 10am to 5pm

Saturdays and Sundays - 9am to 5pm

November Hours -

Sunday, November 1st - 9am to 4pm

Saturday, November 7th - 9am to 4pm

Sunday, November 8th - 9am to 4pm